The theme for the 2014 Membership Marketing Benchmarking
Report is the continued positive growth in association total membership
numbers.
A total of 894 associations participated in the research
this year and altogether 53% of them reported growth in their overall membership
numbers. While 15% said that their
membership stayed the same, 28% saw a decline, and 4% were unsure if their
membership grew or declined. A full 24%
of associations saw total membership growth of 6% or higher. While only 8% of associations saw total
membership declines of 6% or more.
Interestingly, the growth again this year did not come from
increased renewal rates, but from higher levels of new member recruitment. Overall, 59% of all respondents said that
their new member input had grown. But of
those associations showing an increase
in total membership, 70% said that their new member input had increased. While only 17% of those associations showing
a decrease in total membership said
that their new member input had increased.
The same was not true with renewals. Only 30% of all respondents reported an increase
their renewal rate this year (down from 35% last year). In fact, the mean renewal rate reported this
year fell from 79% to 76% for individual membership associations and from 87%
to 85% for trade associations. It did
increase from 76% to 80% for hybrid associations (those that offer both
individual and organizational membership).
Still maintaining strong renewal rates obviously assists
with growth. Of those associations that
report an increase in overall membership, 56% of them had renewal rates of 80%
or better. Conversely, of those
associations that reported a decline in overall membership only 26% had renewal
rates of 80% or better.
This is the sixth consecutive year that this membership
marketing benchmarking research has been conducted. A full, printed report is scheduled to be
distributed to survey participants in June.
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